Website Privacy Policy
VBKOM.COM is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the VBKOM.COM site and governs data collection and usage in accordance with The Protection of Personal Information Act (Act no 4 of 2013) of South Africa. By using the VBKOM.COM site, you consent to the data practices described in this statement.
The objective of this Statement of Privacy is to ensure the constitutional right to privacy, by safeguarding personal information when processed.
Processing of your Personal Information
The processing of your personal information is only carried out by an operator and/or personnel acting directly under VBKOM’s authority. VBKOM implements security measures to ensure integrity and confidentiality of personal information by taking appropriate, reasonable technical and organisational measures to prevent the loss of, damage to, unauthorised access to, or unauthorised processing of personal information.
Personal information is processed in a reasonable manner that does not infringe on the privacy of a data subject.
Collection of your Personal Information
VBKOM.COM collects personally identifiable information, such as your email address, name, home or work address or telephone number. VBKOM.COM also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by VBKOM.COM. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by VBKOM.COM for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the VBKOM.COM site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through VBKOM.COM public message boards, this information may be collected and used by others. Note: VBKOM.COM does not read any of your private online communications.
VBKOM.COM encourages you to review the privacy statements of Web sites you choose to link to from VBKOM.COM so that you can understand how those Web sites collect, use and share your information. VBKOM.COM is not responsible for the privacy statements or other content on Web sites outside of the VBKOM.COM and VBKOM.COM family of Web sites.
Use of your Personal Information
VBKOM.COM collects and uses your personal information to operate the VBKOM.COM Web site and deliver the services you have requested. VBKOM.COM also uses your personally identifiable information to inform you of other products or services available from VBKOM.COM and its affiliates. VBKOM.COM may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
VBKOM.COM does not sell, rent or lease its customer lists to third parties. VBKOM.COM may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, VBKOM.COM may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to VBKOM.COM, and they are required to maintain the confidentiality of your information.
VBKOM.COM does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
VBKOM.COM keeps track of the Web sites and pages our customers visit within VBKOM.COM, in order to determine what VBKOM.COM services are the most popular. This data is used to deliver customized content and advertising within VBKOM.COM to customers whose behavior indicates that they are interested in a particular subject area.
VBKOM.COM Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VBKOM.COM or the site; (b) protect and defend the rights or property of VBKOM.COM; and, (c) act under exigent circumstances to protect the personal safety of users of VBKOM.COM, or the public.
Service Providers
VBKOM.COM uses the following service providers to run this site. They process personal information on our behalf, and only for the purposes described here:
- Vercel hosts this site, and processes technical information such as your IP address when you visit it.
- Postmark delivers the messages you send us through our contact form and newsletter signup.
- TouchBasePro holds our mailing lists, including the details of newsletter subscribers and people who send us an enquiry.
- Google Analytics measures how this site is used, but only if you agree to analytics cookies.
These providers may store or process your information outside your country, including in the United States. Where the law requires it, we rely on appropriate safeguards for those transfers, such as the contractual terms these providers offer.
Use of Cookies
The VBKOM.COM Web site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize VBKOM.COM pages, or register with VBKOM.COM site or services, a cookie helps VBKOM.COM to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same VBKOM.COM Web site, the information you previously provided can be retrieved, so you can easily use the VBKOM.COM features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the VBKOM.COM services or Web sites you visit.
For full details of the cookies this site uses and how to manage them, see our Cookie Policy.
Security of your Personal Information
VBKOM.COM secures your personal information from unauthorized access, use or disclosure. VBKOM.COM secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Your Rights
We keep personal information only for as long as we need it for the purposes in this Statement, or as long as the law requires. You can unsubscribe from our newsletter at any time, using the link in any newsletter or by emailing us at info@vbkom.com. To exercise any of the rights below, email us at the same address. Your rights depend on where you live.
South Africa
Under the Protection of Personal Information Act (POPIA), you can ask whether we hold your personal information and request a record of it, ask us to correct or delete it, and object to how we process it, including for direct marketing. You can complain to the Information Regulator.
European Union and United Kingdom
Under the General Data Protection Regulation (GDPR) and UK GDPR, VBKOM.COM is the controller of your personal information. We rely on your consent for our newsletter and analytics cookies, and on our legitimate interests to run this site and respond to your enquiries.
You can ask for access to your personal information, ask us to correct or erase it, restrict or object to how we process it, or ask us to transfer it to you or another organisation. You can withdraw your consent at any time, which does not affect anything we did before you withdrew it. You can complain to your national data protection authority or, in the UK, the Information Commissioner’s Office.
Canada
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you can ask for access to your personal information, ask us to correct it, challenge our compliance and withdraw your consent, subject to legal and contractual limits. You can complain to the Office of the Privacy Commissioner of Canada.
Australia
Under the Privacy Act 1988 and the Australian Privacy Principles, you can ask for access to your personal information and ask us to correct it. If you are not satisfied with how we handle a complaint, you can contact the Office of the Australian Information Commissioner.
Changes to this Statement
VBKOM.COM will occasionally update this Statement of Privacy to reflect company and customer feedback and to adhere to regulatory changes. VBKOM.COM encourages you to periodically review this Statement to be informed of how VBKOM.COM is protecting your information.
Contact Information
VBKOM.COM welcomes your comments regarding this Statement of Privacy. If you believe that VBKOM.COM has not adhered to this Statement, please contact VBKOM.COM at info@vbkom.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.